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Welcome to our online store! idtag.dog and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

General Information

These Webshop Terms and Conditions apply to all customers and by placing an order on this Site you agree to and accept them. Your use of this site is also governed by the Site Terms and Conditions (www.idtag.dog).

The products placed on the Site are constantly available and operating with an existing stock. All incoming orders will be served from this stock. Should in any case the product you order not be available on stock, we will notify you about the expected date of delivery.

Registration

No registration is needed for ordering through idtag.dog. For any purchase without registration we ask you to provide us your billing address and address for dispatch. We treat all personal information as private and confidential. We do not disclose personal information to third parties. Exception: If eligible authorities ask for it. This company will use the information exclusively for the fulfilment of your order. We ask you to fill in the registration data sheet carefully, because the operator (Dogshop International Sro.) will not take any responsibility for any kind of incomplete orders caused by incomplete or faulty data. At any time you can modify your data. In case you should forget your password, state your personal ID (email address) to claim a new password, which will be sent to your email address immediately.

Product description and pictures

You can find a detailed information and pictures about all products that can be ordered from our shop. Product pictures are informative. The indicated prices are consumer gross prices, which imply the general purchase tax. The prices do not imply the transportation expenses. This item is listed as a separate item on the billing account.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of idtag.dog or its content suppliers and protected international copyright laws. The compilation of all content on this site is the exclusive property of idtag.dog, with copyright authorship for this collection by Dogshop International Sro. , and protected by international copyright laws.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. idtag.dog and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Delivery :

European countries 3-7 days Free shipping , Free engraving
USA, Canada 3-7 days Free shipping , Free engraving
other countries 5-10 days Free shipping , Free engraving


QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu.

Right to cancel
You have the right to cancel the purchase of a good without having to give a reason at any time within 6 hours after the purchase before the engraving process.
You will not have any right to cancel a purchase after the personalised engraving.
Please notify our customer service about your cancellation claim through email . The refund will be transferred to your account depending on the payment method you chose for your purchase within 1 day.

Lifetime Warranty

We guarantee all of our products to be free from material and manufacturing faults for the life of every product and will replace any defective products. For warranty requests please contact us.